Frequently Asked Questions

UConn students wearing UConn backpacks

Do I have to attend Orientation?

All first time degree seeking students at UConn (First Year & Transfers) are required to participate in our New Student Orientation. There is no option to register for classes without participating in our New Student Orientation.

How do I complete my Protect Our Pack training?

Students attending New Student Orientation in the Winter of 2022/2023 will attend an in-person presentation of "Protect Our Pack" during their on campus orientation session.

When is Orientation? When will I receive my Orientation invitation?

Students admitted for Spring 2023 will complete New Student Orientation between November 2022 and January 2023. After a student pays their enrollment deposit, they will receive an email invitation to register for New Student  Orientation. The invitation is sent to the student's personal email address (the email addressed used on their University application) and to their UConn email address.

To activate your UConn email address, follow the directions here.

Email invitations are sent individually after a student's enrollment deposit is received.

Students must complete the online task list items and modules before they can sign up for one of the UConn Hartford in-person Orientation sessions.

To support the University’s sustainability efforts, New Student Orientation invitations and confirmations are sent via email only and go directly to the student.

When can I sign up for Orientation?

Once a student pays their enrollment deposit, they will receive an email invitation and link to the online platform. Here they can begin New Student Orientation, Part 1: Pr-Orientation. Invitations are sent to a student’s personal email address (or the address they used on their application to the University). Occasionally, invitations land in a spam folder. 

I am a UConn Hartford student living in UConn Storrs Housing for Spring 2023. Where can I find more information about this?

UConn Hartford students that live in Storrs Campus housing can find more information about financial aid, transportation, fee bill, class registration/scheduling classes, and student involvement here: Hartford Campus Students Living in Storrs

I am having trouble accessing or completing the online orientation modules and/or task list items. What can i do?

If you have difficulty accessing the online orientation platform, try using a different browser or device.  You can also contact orientation.hartford@uconn.edu, for help.  Please include a phone number and email address where we can reach you.

I am currently attending high school and the sessions available are on a school day- can I miss school to attend Orientation?

Students are encouraged to attend Part 2: One-Day In-person Orientation Session as early as they are able.  If students need to miss school, we provide letters to excuse their absence.

Do I have to take any placement tests?

All students are required to complete UConn's Guided English Placement Survey.

Depending on your major, you might also be required to complete the Chemistry Placement Exam (CPE) and/or the Mathematics Placement Exam (MPE) ASAP.

All new students must review the Course Placement website well before atteding Part 2: On-Campus Orientation Session to learn more about UConn’s placement process.  If a student needs to take the CPE and/or MPE based on their intended major (as specified on the Course Placement website) and does not take it prior to Orientation, the student will not be able to register for General Chemistry, Pre-calculus, Calculus 1 or Calculus 2 at their On-Campus (in-person) Orientation Session. If the course is required in their first semester this will complicate the registration process. You may take the placement exams more than once however, there is absolutely no time to take them during the On-Campus (in-person) Orientation Session. If your intended major requires the CPE and/or MPE you must take the assessment before your On-Campus (in-person) Orientation Session.

Will my AP or previous college/university coursework count toward my UConn degree?

AP and Transfer Guidelines are available on the Transfer Admissions website. If you have completed college course work, make sure to have an official transcript, reflecting courses completed and grades earned, sent directly from your college to the Undergraduate Admissions Office.

I am a transfer student and want to view my transfer credits. How and when can I do that?

Transfer credit evaluations will be posted on a rolling basis in the Student Administration System before each new transfer student's scheduled orientation session.  Students need to review their transfer credit evaluation before attending their Part 2: On-Campus (in-person) Orientation Session.

When can I meet with an academic advisor?

Yes, after a student completes Part 1:Pre-Orienation (including all required online modules) they sign up for Part 2:On-Campus Orienatioan Session, during this in-person session, students will meet with an academic advisor. Students may, but are not required to, schedule an online advising appointment to follow up with their assigned Academic Advisor after they attend Part 2.

Where do I find more information about the resources shown during the Student Services presentation during Part 2 of Orientation?

The following links are the websites/webpages of some of the resources and offices we present to students during the Student Services Presentation at Part 2 (the On-Campus Session) of Orientation:

The registration system will not let me register for classes right now. Why?

All new students have an "Hold" placed on their account. After they complete Part 1 and Part 2 of New Student Orientation and in doing so, meet with an academic advisor, this hold will be lifted and they can then register for spring classes. Until then, the classes will remain in the student's shopping cart.

Can I bring family or friends to Part 2: On-Campus Orientation Session?

Orientation is for incoming UConn students only. While we are aware that your parents, friends, and siblings all have your best interest at heart, orientation is only for you. Orientation is the begining of your college experience and engaging on your own will help you learn how to navigate the University, be your own advocate and beging taking care of your business as well as your academics. You are less likely to learn if someone else is engaged and making decisions for or with you. Staff at the University is committed to helping you while you learn.

What should I do if I need accommodations during any part of New Student Orientation?

Please contact the UConn Hartford Center for Students with Disabilities at 959-200-3872 or Hartford.DisabilityServices@uconn.edu as early as possible and at least 12 business days prior to your scheduled Part 2: On-Campus Orientation Session.

What should I do if I need to reschedule my confirmed Orientation session?

Once registered, students are unable to reschedule their Part 2:On-Campus Orientation Session online. Instead, please contact the Office of Student Services at orientation.hartford@uconn.edu .